I have lost my Device

Category: Purchase

If you should lost your Device you can download your Max for Live Devices here in your User Account: user.soundmanufacture.netIf you log in the first time, please reset your password with your E-mail ...

if I purchased a Device, when do I receive this?

Category: Purchase

normally you should receive the Device immediately after the purchase. In some cases the mails come with a little delay or landet in the spam folder. If don’t have any mail after 15 minutes and you ca...

How do I install Max for Live Devices?

Category: technical issues

there’s no need to install Max for Live Devices, if you receive an *.amxd file. Just create an folder and drag & drop your Max for Live Device into Ableton. Be sure you doesn’t move this folder, o...

Is there a Newsletter?

Category: other

Yes there's a Newsletter. Please Purchase a free Device and you can manage your mail subscriptions from your User Account.

I have troubles with a Device

Category: technical issues

We are always glad when we can help out to solve a problem. Please use the contact form and enter your registered email address or order number. We do not give support if we can not assign a request, ...

After Purchase, when do I receive my Max for Live Devices?

Category: Purchase

You can download your Devices immediately after purchase. You'll get an confirmation E-mail (please check your Spamfolder) with all informations about your download. After your purchase you'll have au...